Delivering Customer Service with a Personal Touch
- Customized services to meet the needs of large, medium and Small enterprises
- Real time reporting using mobile apps
- Specialized call monitoring with 100% call recording
- 6 global delivery centers with world-wide delivery network.
Call Center Outsourcing Services: Crafted to Convince and Connect
247 Intouch, strives to help you build and nurture exceptional relationships with your customers. With over 6 years of experience in providing timely, reliable and efficient call center outsourcing services, we have perfected the art of transforming customer experiences into competitive advantages. We tap into this expertise to offer customized inbound and outbound call center outsourcing services to more than 300 clients of all sizes across geographies. We treat every phone call as an opportunity to create engrossing engagements that inspire customers. Be it generating leads, setting appointments, resolving issues or placing orders, we offer your business the experience, expertise, trust and value needed to augment reach and generate success. We combine highly experienced resources with streamlined processes, latest technology and stringent quality control mechanisms to make your inbound and outbound call center process more responsive and customer-centric. In the process, we help you deliver services that not only meet today’s needs but also overcome tomorrow’s challenges.
One-Stop-Shop for All Your Call Center BPO Needs
Being a leading provider of call center outsourcing services operating from India, we offer a range of call center BPO services, including:
Inbound Call Center Services
We combine state-of-the-art technology and streamlined practices to effortlessly turn an account complain or a question into a positive, well-handled inquiry.
Outbound Call Center Services
Creating and monitoring an effective outbound call center process is part of our DNA. We pitch value proposition in clear and concise terms to help you generate more revenues.
Cold Calling Services
Our cold calling experts drive your sales campaigns and ensure that the right kind of message is communicated to prospects to convert them into leads.
Lead Generation Services
Our lead generation experts drive your sales campaigns and ensure that the right kind of message is communicated to prospects to convert them into leads.
Appointment Setting Services
With a streamlined process for setting appointments, we ensure that clients meet or talk to the right prospects every time and get the most opportunities to generate revenue.
Customer Support Services
We have hand-picked a team of experienced customer support executives who are proficient at accurately handling all the dilemmas your customers within minimal time.
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Here are some of the benefits that you’ll gain when you outsource inbound and outbound call center services to an expert BPO call center service provide like 247 Intouch:
Our Services
How Does Our Outbound BPO Call Center Services Increase Sales Conversion?
Calling customers to pitch or set up a meeting is a crucial element of the sales function. Done in the right way, it can be the most effective way of building positive relationships with your customers and selling your products or services to them. Being amongst the top call center outsourcing companies, we possess the necessary knowledge and tricks to achieve cold calling success. Below mentioned are some of the best techniques of cold calling adopted by our outbound call center services team to boost sales conversion.
Targeted Market research / Keeping a note of client details / Clarity of goals / A strong opening line / Focussing on solution instead of yourself / Being systematic / Keeping it simple / Practice
Industries We Serve
247 Intouch has extensive experience in providing proficient call center services to a wide variety to industries including:
- Aerospace & Defense
- Automotive
- Automobiles
- Banking & Financial Services
- Chemical
- Capital Markets
- Consumer Goods and Services
- Customs Brokerage
- Education
- Entertainment
- Energy Utilities
- Financial
- Government Agencies
- Healthcare
- Logistics & Transportation
- Manufacturing
- Market Research
- Media and Entertainment
- Medical Devices
- Network Equipment Providers
- Oil & Gas
- Pharmaceutical & Life Sciences
- Platforms & Software Products
- Public Sector / Government
- Retail & Ecommerce
- Real Estate
- Securities & Capital Markets
- Telecommunications
- Travel
- Wireless Internet Service
Why Outsource Inbound and Outbound Call Center Services to 247 Intouch?
Professional Representation
We offer professional services yet in a friendly way and provide seamless experience to your customers.
Security & Technological Excellence
We are ISO 27001 certified, which is a proof that we ensure next level of security to all the information shared with us by our clients.
Reduced Costs
Leveraging our global deliver centers in India, Philippines, Columbia, Argentina and Bolivia, we offer 30% to 40% savings on operating cost per FTE.
Multi-lingual Support
We can provide seamless support in 40+ languages, which includes English, Hindi, Spanish, French, German, Mandarin and more.
Testimonials
Let Our Clients Speak For Us.
They Provide Good Customer Support.
“Meeting Rahul has definitely been a game changer for me. Her perspective on things is so clear and she's so knowledgeable that she taught me and showed me a totally new way to view myself and my own.
Jack Richard
Managing Director
Let's Have a Chat.
Give us a call or drop by anytime, we will answer all enquiries within 24 hours on business days.
Our Clients
Who love to work with us
